Miklaucic, Michael

Miklaucic, Michael. 2011. Learning the Hard Way: Lessons from Complex Operations. InterAgency Journal Vol. 2, no. 1 (Winter): 17-28. http://thesimonscenter.org/wp-content/uploads/2011/03/IAJ-2-1-pg17-28.pdf (accessed 21 July 2011).

This article examines a variety of issues related to bureaucratic culture and conceptual approaches that impede the learning process particularly, but not exclusively, for U.S. civilians in the complex operations space.


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