U.S. Government Accountability Office
U.S. Government Accountability Office. GAO-12-317, Embassy Management: State Department and Other Agencies Should Further Explore Opportunities to Save Administrative Costs Overseas. Washington, DC: Government Printing Office, 2012. http://www.gao.gov/assets/590/588128.pdf (accessed 7 March 2012).
This report assesses how changes in the International Cooperative Administrative Support Services (ICASS) participation have affected the duplication and cost of support services and customer satisfaction with the quality of ICASS services. (ICASS is an interagency system established in 1997 for distributing the cost of administrative services at overseas posts and is intended to ensure that each agency bears the cost of its overseas presence.)
Posted: May 24, 2012 by the Simons Center
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