U.S. Government Accountability Office

U.S. Government Accountability Office. GAO-04-546G, Human Capital: A Guide for Assessing Strategic Training and Development Efforts in the Federal Government. Washington, DC: Government Printing Office, 2004. http://www.gao.gov/new.items/d04546g.pdf (accessed 12 March 2012).

This guide introduces a framework, consisting of a set of principles and key questions that federal agencies can use to ensure that their training and development investments are targeted strategically and are not wasted on efforts that are irrelevant, duplicative, or ineffective.

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